PRIVACY POLICY

Incompliance with the General Data Protection Regulations (GDPR), we invite you to consult our Privacy Policy. The purpose of this page is to inform you of our practices concerning the collection, use and sharing of the information that you are required to provide to us through our website royaljourneyfrance.com.

What personal data is collected?

1. Information you send us directly


By visiting 
royaljourneyfrance.com, you are required to send us information. This is particularly the case when you enter your email address to subscribe to a newsletter or when you contact us using the site’s contact form.

This information is never visible on the site. They are only visible to our teams. At your request, this information can be deleted from our servers.

2 . Information We Collect Automatically

When you visit royaljourneyfrance.com , information is collected as you experience the site:

  • During your connections, we collect information relating to the pages you visit on the site, the devices you use to connect, your connection IP addresses. Your IP addresses are anonymized in 2 bytes, that is to say that the identity is inexact (IP address in 2 bytes: 192.168.xxx.xxx).
     
  • The email address is collected for sending information emails as well as for the Newsletter.

We apply the necessary internal and technological security measures so that your data is neither lost, nor diverted, nor consulted, nor communicated to third parties – except at the request of a judicial authority, the police or any authority empowered by the law.

What is the retention period for your personal data?

Unless you request its deletion, we keep your browsing data for 6 months. If you request the deletion of your account, its deletion (as well as that of all your data) takes effect within 72 hours.

Are your data shared with third parties?

We are prohibited from giving your personal information to third parties for marketing purposes in particular. Your surnames, first names, email or contact addresses are never transferred. By way of derogation from this principle, your e-mail address may be disclosed to some of our partners for the sole purpose of excluding you from our retargeting campaigns.

What is a cookie ?

Cookies are files placed by most websites on your computer when you visit them. Stored on your computer’s hard drive, they contain a small amount of data with a unique anonymous identifier. On your computer, cookies are managed by your Internet browser. You can configure your browser to refuse cookies. However, if you do not accept cookies, you will not be able to use some parts of our site. 

Why do we use cookies?

  • To collect information and facilitate your navigation on the site (for example, to remember your preferences and save you time in the process of certain actions etc.).
     
  • To improve our services (for example, to carry out audience measurements such as the number of visits to the site, the number of page views, user activity and their frequency of return.

What are your rights in relation to your personal data?

You can withdraw your consent to receive our Newsletters at any time:
  • by clicking on the unsubscribe link provided in each of our Newsletters,
  • or by contacting us via the royaljourneyfrance.com contact form.
In accordance with the regulations in force, users of our platform have the following rights:
  • Right of access: you can access your data to modify it, or request a copy of your personal information.
  • Right of rectification: you can ask royaljourneyfrance.com to correct inaccurate information on its database.
  • Right of deletion: you can request the deletion of your Personal Data.
  • Right of opposition: you can object at any time to the processing of your personal data
  • Right to limit processing: you can request the suspension of processing concerning you for the duration of an audit.
  • Right to portability: you can have the personal data you have provided transmitted, in a structured, commonly used and computer-readable format, to us or to another data controller, when technically possible.
If you have any questions about your personal data, you can contact us via our contact form.